Reference

How kux8 Handles Your Personal Information

Your account data, payment details, and browsing activity on kux8 are handled under a clear privacy framework — what we collect, why we collect it, and how you can request changes or deletion.

Account data protectionbKash, Nagad, Rocket transaction privacyCookie and device controlsData request support

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DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Security and transparency are built into how we run account data at kux8. Here is what that looks like in practice across the four areas that matter most to you.

Encryption and Storage

All account data — including payment records linked to bKash, Nagad, and Rocket — is encrypted in transit and at rest. We use SSL across every account page and transaction path.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences from the settings menu on your account.

Data Retention

We keep your account data while your account is open and for a defined period after closure. You can request a summary of what we hold by contacting support with your account details.

Access and Correction Requests

You can ask us to correct inaccurate data or request deletion of your account. We verify your identity first, then process the request within a reasonable timeframe under applicable rules.

PRIVACY CONTACT

Reach Us About Your Privacy Rights

If you want to review the data we hold on your account, request a correction, or ask us to delete your information, our support team handles privacy requests directly. Responses are sent to the contact address on your registered account.

Email Support Send your data access or deletion request to our support email. Include your registered account details so we can verify your identity before processing.

Live Chat Open the chat window from your account dashboard to speak with a support agent about your privacy rights or to flag a data concern in real time.

Account Settings Some data corrections — like updating your contact number or wallet details for bKash, Nagad, or Rocket — can be made directly inside your account profile page.

What This Privacy Policy Covers

kux8 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on kux8, we collect the information needed to run your account: your name, contact details, and the payment method you use — whether that is bKash, Nagad, or Rocket. Transaction records tied to those wallets are stored to process deposits and

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withdrawals and to meet our fraud-prevention obligations. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to improve how the platform performs on mobile. We do not sell your personal data to third
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parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those providers need to complete your transaction. We retain account data for as long as your account is active and for a period after closure as required by applicable regulations. You
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have the right to request access to the data we hold, ask for corrections, or request deletion — subject to any legal retention obligations. Availability of this platform and the rights described here depend on your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on kux8

Straight answers to what Bangladesh account holders ask most about how their data is handled here.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also collected to secure your account and improve mobile performance.

Transaction data is shared only with the payment processor completing your transfer — bKash, Nagad, or Rocket as applicable. We do not sell or share your financial data with unrelated third parties.

Contact our support team by email or live chat with your registered account details. We verify your identity first, then provide a summary of the data we hold on your account.

Yes. Submit a deletion request through support. We will process it subject to any legal retention obligations — for example, transaction records we are required to keep under applicable regulations.

We retain account and transaction records for a defined period after closure as required by applicable rules. Once that period passes, data is deleted or anonymised in line with our retention schedule.

Log into your account and go to the profile settings page. You can update your contact number or switch your registered wallet between bKash, Nagad, and Rocket directly from there.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions InfoFAQ

How kux8 Handles Your Personal Information

How We Protect and Manage Your Data

Encryption and Storage

Cookie Controls

Data Retention

Access and Correction Requests

Reach Us About Your Privacy Rights

Common Questions About Your Privacy on kux8

01 What personal data does kux8 collect when I open an account?

02 Does kux8 share my bKash or Nagad transaction data with anyone?

03 How do I request a copy of the data kux8 holds on me?

04 Can I ask kux8 to delete my account and personal data?

05 How long does kux8 keep my data after I close my account?

06 How can I update my contact details or registered wallet number?

Privacy Policy

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